TigerText, maker of TigerConnect, a secure communications platform, today announced the availability of HealthBot, an encrypted, custom-branded, HIPAA-compliant messaging chat bot app that can be embedded into a web page or mobile application to help automate a range of tasks, driving organizational efficiencies and lowering overall costs.
How It Works
Through a simple chat window, patients can interact with HealthBot to schedule appointments, inquire about a drug’s side effects, or receive reminders to take their medication. In addition to preventing customer care and service representatives from having to waste time manually collecting information that could be gathered automatically, it also allows patients to get answers to pressing questions without being put on hold or having to wait for a call back. The solution is ideal for healthcare organizations, insurance providers, and large pharmacy chains.